Terms of service

Terms of Service – Lupuloa

OVERVIEW

Welcome to Lupuloa. The terms “we,” “us,” and “our” refer to Lupuloa. Lupuloa operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Lupuloa uses Shopify technology to enable us to provide the Services.

These Terms and Conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and address areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy at https://lupuloa.com/policies/privacy-policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province in which you reside, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing our online stores, browsing them, or purchasing any product or service we offer, you may be required to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2: OUR PRODUCTS

We have made every effort to accurately display our products and services in our online stores. However, please note that product colors or appearance may vary depending on the device you use to access the store and its settings.

We do not guarantee that the appearance or quality of products or services purchased by you will meet your expectations or be identical to what is displayed in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.

SECTION 3: ORDERS

By placing an order, you make an offer to purchase. Lupuloa reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Lupuloa confirms acceptance. Payment must be received and processed before your order is accepted. Please review your order carefully before submitting it, as Lupuloa may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time of the order.

Purchases are subject to returns or exchanges only in accordance with our Refund Policy at https://lupuloa.com/policies/refund-policy.

You represent and warrant that your purchases are for personal or household use only and not for resale or commercial export.

SECTION 4: PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices shown in our online stores may differ from prices offered in physical stores or other stores operated by third parties. From time to time, we may offer promotions that affect pricing and are governed by terms separate from these Terms. In the event of a conflict, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores and to promptly update such information as necessary.

You represent and warrant that: (i) the credit card information provided is true, correct, and complete; (ii) you are authorized to use the credit card; (iii) your credit card company will honor the charges; and (iv) you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.

SECTION 5: SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once products are delivered to the carrier, title and risk pass to you.

SECTION 6: INTELLECTUAL PROPERTY

The Services, including but not limited to trademarks, brands, text, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are the property of Lupuloa, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. Nothing in these Terms grants you any license or rights to Lupuloa’s, Shopify’s, or third parties’ intellectual property.

The names, logos, product and service names, designs, and slogans of Lupuloa are trademarks of Naparbier SL or its licensors. Shopify’s names, logos, and slogans are trademarks of Shopify. All other trademarks are the property of their respective owners.

SECTION 7: OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available,” without warranties or endorsements. Your use of such tools is at your own risk, and you must review and approve the applicable third-party terms.

SECTION 8: THIRD-PARTY LINKS

The Services may include links to third-party websites or materials. We are not responsible for examining or evaluating their content or accuracy. Accessing third-party sites is at your own risk. Any complaints or claims related to third-party products or services should be directed to the third party.

SECTION 9: RELATIONSHIP WITH SHOPIFY

Lupuloa uses Shopify technology to provide the Services; however, all sales are made directly between you and Lupuloa. Shopify is not responsible for any aspect of transactions between you and Lupuloa. You expressly release Shopify and its affiliates from any claims arising from such transactions.

SECTION 10: PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy at https://lupuloa.com/policies/privacy-policy, and certain information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.

SECTION 11: COMMENTS

By submitting comments, suggestions, reviews, or other content (“Comments”), you grant Lupuloa a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Comments. You represent that you own all rights to your Comments and that they comply with these Terms.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain errors or omissions. We reserve the right to correct such issues and to change or cancel orders at any time without prior notice.

SECTION 13: PROHIBITED USES

You may use the Services only for lawful purposes. Prohibited uses include unlawful activities, infringement of intellectual property rights, harassment, fraud, spamming, transmitting malware, or interfering with the security or operation of the Services. We reserve the right to suspend or terminate your account for violations of these Terms.

SECTION 14: TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. Your obligations incurred prior to termination will survive. Certain sections will remain in effect after termination.

SECTION 15: DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee uninterrupted, secure, or error-free use. Some jurisdictions do not allow warranty disclaimers, so this may not apply to you.

SECTION 16: LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lupuloa, Shopify, and their affiliates shall not be liable for any direct or indirect damages arising from your use of the Services or products.

SECTION 17: INDEMNIFICATION

You agree to indemnify and hold harmless Lupuloa, Shopify, and their affiliates from any claims arising from your breach of these Terms or your use of the Services.

SECTION 18: SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19: WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision shall not constitute a waiver. These Terms constitute the entire agreement between you and Lupuloa regarding the Services.

SECTION 20: ASSIGNMENT

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

SECTION 21: GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which Lupuloa is established, and the parties submit to the jurisdiction of its courts.

SECTION 22: HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23: CHANGES TO THE TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

SECTION 24: CONTACT INFORMATION

Questions about the Terms of Service should be sent to: info@naparbier.com

Naparbier SL
info@naparbier.com
+34 948 185 364
Polígono Talluntxe, Calle B 41, 31110 Noain (Navarra)
Registered in the Commercial Registry of Navarra, Volume 1883, Page 103, Sheet NA-37413
Tax ID: B71009864